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Cancellation Policy
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You have 48 hrs prior to the appointment to cancel.
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You will be charged 15% of the total service cost to book again if cancelled beyond 48 hours.
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No Show Policy
20% of service being booked must be paid before booking and will not be refunded.
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2 no shows and you will not be able to book.
Refund Policy
There will be no refunds on personalized services.
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You have one week to exchange product.
product is replaced and remaining balance is payed if applicable.
+Gift card can be issued as well.
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Color services will be redone at no charge within two weeks as long as correct product and tips are being utilized. ***
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haircut services will be tailored to your liking at no cost.
***products are sold to maintain color vibrancy if you choose not to purchase anything your color will not be guaranteed and you will have to pay for product.
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