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Cancellation Policy
You have 48 hrs prior to the appointment to cancel.
You will be charged 15% of the total service cost to book again if cancelled beyond 48 hours.
No Show Policy
20% of service being booked must be paid before booking and will not be refunded.
2 no shows and you will not be able to book.
Refund Policy
There will be no refunds on personalized services.
You have one week to exchange product.
product is replaced and remaining balance is payed if applicable.
+Gift card can be issued as well.
Color services will be redone at no charge within two weeks as long as correct product and tips are being utilized. ***
haircut services will be tailored to your liking at no cost.
***products are sold to maintain color vibrancy if you choose not to purchase anything your color will not be guaranteed and you will have to pay for product.
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